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    We understand that sometimes you want to make some changes to your home.

    Maybe you want some extra kitchen cupboards, a new front door or a shed in the garden.

    We're happy to consider agreeing to these types of tenant improvements and we won’t refuse without good reason. We do need full details of what you're planning to do before you start any work. You should also check if local planning consent is needed for what you have in mind.

    Improvements we won't give permission for

    • SkyQ

      We will not allow SkyQ to be installed in any home where there is a shared aerial or dish - this includes, but is not exclusive to flats and schemes. 

      This is due to the risk of:

      • Fires – the overheating of existing installations, or changes made to the existing electrical installation can lead to potential fires.
      • Damage – installation of the SkyQ requires turning off of the power which causes surge damage to existing installations. SkyQ can also cause overheating of existing installations.
      • Power supply issues – the installation may be illegally powered by West Kent's or another resident’s electrical supply.

      If we find any installation of SkyQ, we will remove it. We may charge for this and for any damage caused.


    • Extensions and loft conversions

      We do not grant permission for extensions or loft conversions.

    • Wood burners and fireplaces

      We also do not grant permission for wood burners or fireplaces to be opened in line with the government's advice.

      We will ask residents to remove any solid fuel appliances at their expense if these are installed without permission.

    • Any improvement if there is a breach in tenancy

      Permission for home improvements will not be granted if there is a breach in your tenancy, this includes rent arrears and anti-social behaviour.

    How to apply for permission

    Please complete the form below before starting any work on improvements or alterations to your home. If we can agree to what you want to do, we'll write and tell you. Please allow us 15 working days to process your request and get back to you.

    Home improvement enquiry

    Give as much detail as possible. If it's a fence we need to know which boundary, how high and what type of fence. For a shed we need size and location.
    Please supply any plans, sketches or photos to support your request.