We want residents, leaseholders and shared owners to let us know how we're performing and how we can improve, because it's the right thing to do!
We put residents are the heart of everything we do. Resident involvement gives you the opportunity to have your voice heard, hold West Kent to account, and influence the services that matter most to you.
By sharing your experiences, ideas and feedback, you can help shape our services, improved resident experiences, and ensure that customer voices are reflected in our decisions. Working together helps us create better services and stronger communities for everyone.
We have a regulatory requirement to make sure residents influence our services and policies. You can read more about these here:
You can also find out how West Kent is performing on our performance pages.

