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    We want you to know how we're performing.

    We also want to learn from our mistakes and ensure we continue to improve our services. Visit our resident voice page to find out how you can get involved.

    Here is our performance against our service standards for 2021:

    • Repairs that were completed on time - 96.4%
    • Number of complaints - 503
    • Number of new homes in construction – 262

    For in-depth information about our performance over the past year, please read our latest Residents Annual Report.

    You can read our Housing Ombudsman complaint handling code self-assessment and action plan here.

     If you'd like more information please contact us.