The Regulator of Social Housing is introducing a new survey that all social landlords must complete.
The questions in the survey are called tenant satisfaction measures (TSMs) and are very similar to the questions we asked in our STAR survey.
We will be carrying out surveys by phone every three months and we'll let you know the results and actions we're taking as a result of your feedback. You will only be asked to complete one of these surveys a year.
The surveys should take no more than ten minutes and the aim is to interview around 250 residents every three months.
Here are some frequently asked questions about the survey: