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Our Annual Report and Financial Statements 2025/26
Our Annual Report and Financial Statements explain how we have performed over the past year, how we have invested in homes and communities, and how we are planning for the future.
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Our Residents' Influence and Impact Report 2025/26
Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.
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Welcoming two new Board Members to West Kent
We're delighted to welcome Iain Walters and Louisa Hogarty to the West Kent Board.
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Complaints Performance and Service Improvement Report 2025/26
Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.
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Improving our services update - Issue 1
Welcome to the first edition of your voice, our action: improving our services. Over the coming months, we'll share updates on improvements we're making to our services, why we're making them, and how resident feedback is shaping our decisions.
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Progress continues at Mills Crescent
Work is continuing at Mills Crescent in Seal, where 13 new affordable homes for rent are being delivered to help meet local housing need.
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Your voice, Our action: How residents are helping improve accessibility and support
For this month's Your voice, Our action story, we're highlighting how residents are helping shape West Kent services through their involvement in our Scrutiny Panel.
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Keeping your home cool
Homes across Kent can heat up quickly during long sunny days. Here are some simple, practical ways to help keep you and your home cool during warmer weather.
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Your voice, Our action: Working together to brighten our communities
For this month’s Your Voice, Our Action story, we’re sharing how several social value contributions from our contracting partners helped create safer, greener and more welcoming places for our residents to enjoy.
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Your voice, Our action: Listening to feedback and making things clearer
For this month’s Your Voice, Our Action story, we’re sharing the positive outcome from changes to our service charges.
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