The new Social Tenant Access to Information Requirements (STAIRs) give social housing tenants the right to access information about how their housing provider manages social housing. 

We're committed to being open and transparent about how we manage homes and services. That's why we've created a dedicated STAIRs hub on our website, bringing key information together in one place. 

You can find information about:

  • how we're run and make decisions

  • our finances and spending

  • how we manage and maintain our homes

  • our performance and how we're held to account

  • housing services and resident involvement

  • key data about our homes and services

  • the policies we follow when managing homes, services and tenancies. 

If you can't find the information you're looking for, you can make a formal STAIRs request by emailing stairs@wkha.org.uk.

Visit our STAIRs hub to find out more and explore the information available.  

Setting standards for how we work

We’ve published our new Professionalism Policy and Code of Conduct, setting out the standards residents can expect from people working for and representing West Kent.

 

The future of Abacus Furniture Project

Abacus Furniture Project will close on 16 November 2026.