About your information rights (STAIRs)
We're committed to being open and transparent about how we manage your homes and services. The new Social Tenant Access to Information Requirements (STAIRs) give you the right to easily access information about how we operate, make decisions and perform.
On this page, you can explore key information about our services, finances and homes in one place, with clear links to help you easily find what you need quickly. You can also find out how to request information from us if there's something you can't find.
Governance and decision making
Find out how we’re run, who makes decisions, and how those decisions are made.
Governance and decision making
Finance and spending
See how we spend money and manage finances to deliver our services.
Housing stock management
Learn about the homes we manage, including property condition, improvements and key data.
Performance and transparency
View how we're performing, including reports, inspections and how we're held to account.
Performance and transparency
Housing services and resident liaison
Explore the services, advice and support available, and how you can get involved.
Housing services and resident liaison
Data about our homes and services
Access key records and data about our homes and services.
Explore data about our homes and services
Social housing management
Read our policies about how we manage our homes, services and tenancies.
Social housing management
