We know that some residents especially parents and carers  may be feeling concerned following recent confirmed cases of invasive meningococcal disease (a form of meningitis and septicaemia) in the Canterbury area. The UK Health Security Agency (UKHSA) has reported 13 confirmed cases since 13 March 2026, with investigations ongoing and precautionary public‑health measures in place. [gov.uk]

While this situation is understandably worrying, we want to reassure local families that clear guidance, support, and up‑to‑date information are available.

What you need to know

Meningococcal disease can progress quickly, and early symptoms can resemble common illnesses such as flu. UKHSA highlights symptoms that may include:

  • High fever
  • Headache
  • Stiff neck
  • Drowsiness or rapid breathing
  • Vomiting or cold hands/feet
  • A rash that does not fade under pressure (a sign of septicaemia) [gov.uk]

Not everyone will display all symptoms, and they can develop suddenly.

Official advice and information

For the most reliable and up‑to‑date guidance, please refer to the following resources:

We encourage all parents and carers to familiarise themselves with the symptoms and recommended actions.

What to do if you are concerned

If you are worried about your child’s health, seek medical help urgently by visiting your nearest Accident & Emergency department or by dialling 999.

Reassurance for families

Local schools and universities are working closely with UKHSA and NHS partners to manage the situation and support students. Precautionary antibiotics have been offered to thousands of people who may have had close contact with confirmed cases. [gov.uk]

We will continue to signpost residents towards trusted information and will share any relevant updates affecting our communities.

If you or your family need additional support or guidance, please contact our team—we’re here to help.

Electrical safety tests in your home

We’ve added a new page to our website to help you understand your electrical safety test and what to expect when we visit your home.

 

Your voice, Our action: Restoring safety in Bishop’s Crescent

For this Your voice, Our action story, we’re highlighting how our teams worked closely with residents and partner organisations to tackle anti-social behaviour (ASB) and make the Bishop’s Crescent community feel safer