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    My West Kent

    My West Kent is our self-service portal that lets you perform useful tasks online, day or night, without having to visit our offices.

    To use My West Kent you first have to register online for a unique user identification number and password that only you will know, keeping your personal information safe and secure.

    Designed specifically for West Kent residents, this easy-to-use system allows you to:

    • View your tenancy details
    • Update your household and contact details
    • View your rent account statements
    • Pay rent online using the Santander BillPay system
    • Log, view and schedule a repairs appointment
    • Contact Customer Services
    • Report anti-social behaviour
    • Register a complaint or compliment.

    Keeping your details safe 

    Protecting your personal information is very important to us. My West Kent is accessed through a secure web link that will stop anyone else seeing your details while you’re online. You can see that you're using a secure web link when a small padlock appears in the corner of your screen.

    Register/Log in

    Make a complaint

    Give us a compliment  

    Report anti-social behaviour