My West Kent
My West Kent is our self-service portal designed specifically for West Kent residents. This easy-to-use system allows you to:
- View your tenancy details
- Update your household and contact details
- View your rent account statements
- Log, view and schedule a repairs appointment
- Contact Customer Services
- Report anti-social behaviour
- Register a complaint or compliment.
Keeping your details safe
To use My West Kent you first have to register online for a unique user identification number and password that only you will know, keeping your personal information safe and secure.
Protecting your personal information is very important to us. My West Kent is accessed through a secure web link that will stop anyone else seeing your details while you’re online. You can see that you're using a secure web link when a small padlock appears in the corner of your screen.