We’ve published our annual report and accounts for 2024/25 and it reflects a year of meaningful progress, shaped by our commitment to putting residents first. 

Our focus has been on improving the quality, safety and sustainability of the homes people live in every day. From energy upgrades to community support, we’ve continued to invest in what matters most. 

We’ve also helped thousands of residents through our community programmes, supporting people to stay in their homes, access opportunities, and manage the cost-of-living crisis. 

While our priority remains investing in the quality of existing homes, we’ve also grown delivering new homes, and securing funding to support future development and regeneration. 

Read our full annual report and financial statements for 2024/25

Your voice, Our action: Resident Inclusion group

This month, we’re highlighting how residents with lived experience of a disability can help shape how we improve our services by taking part in our Resident Inclusion group.

 

Your voice, Our action: helping a vulnerable resident stay warm at home

For our first Your voice, Our action story, we’re sharing how our tenancy sustainment team and partner organisations supported a vulnerable resident through a tough period