West Kent, like all housing associations, require access to homes to carry out repairs, conduct gas and electrical safety checks, and ensure the safety of buildings. Unfortunately, a lot of time and money is spent trying to gain access in cases where residents will not agree to it.
We've now developed an Access Policy to clarify how and why we need to gain access, and how cases of ‘no access’ will be managed.
We’d be grateful if you could read the draft policy and provide feedback online using the following survey link: https://www.surveymonkey.com/r/noaccess
Can we please request all feedback for this review is submitted by Friday 11 July.
