This is where you can find details of current policies or services being updated or introduced, and share your views.

  • Income collection policy

    At West Kent, we aim to collect all income due to us promptly to minimise large debts and protect the services we provide.

    The Income Collection Policy provides detail as to how we will collect income from our residents, tenants and customers.

    We're updating the wording of this policy and would be grateful if you could read the attached draft and provide your feedback using the following link: https://www.surveymonkey.com/r/IncomeCollect

    Can we please request all feedback is submitted online by 5pm, Wednesday 6 August.

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