We work with residents across the county to ensure the grounds maintenance is being carried out to our 3-star standard, as document in the new Estate Standards.
Resident inspectors complete online monthly surveys to feedback what has gone well and not so well. We then share this feedback with Nurture and West Kent’s Contracts Manager to help improve the service we deliver to you. At West Kent we believe it’s important that we listen to you, encourage you to take part and make giving feedback as easy as possible.
We hope to get any issues resolved promptly and will feedback to the Resident Inspectors with a regular monthly newsletter. You can read the latest Resident Inspectors newsletters below.
2026:
August 2026 July 2026 February 2026 January 2026
2025:
December 2025 November 2025 October 2025 September 2025 August 2025
July 2025 June 2025 May 2025 April 2025 March 2025 February 2025 January 2025