We recognise that experiencing anti-social behaviour can have a negative impact on your quality of life. As your landlord we are committed to tackling anti-social behaviour in our communities.

We do recognise that from time to time you may require additional support in helping you manage this situation. Please see a list of local agencies who may be able to support you alongside West Kent if you are experiencing anti-social behaviour.

  • Kent Police

    If a crime is in progress and you need assistance immediately, please dial 999. If an crime or act of ASB has occurred and an immediate response is not needed, please ring 101 or visit their website.

  • Noise

    If you are experiencing noise issues with your neighbour we may investigate it under our Community Safety Policy, we would also encourage you to contact your local authorities environmental health department.

  • Mental health

    If you are in a mental health crisis and need immediate help, please dial 999. If you are in crisis and need additional support, please dial 111.

  • Restorative solutions - Kent and Medway

    When a crime has been committed or an incident has occurred, Restorative Justice offers an opportunity for the victim, the offender and sometimes members of the community to come together to discuss how to repair the harm caused.

    www.restorativesolutions.org.uk 

  • Maidstone Mediation Scheme

    Maidstone Mediation Scheme is a registered charity and voluntary organisation established in 1989 to help the people of the Mid-Kent area who are suffering due to conflict or dispute or the aftermath of incidents of crime.

    www.maidstonemediation.co.uk 

  • West Kent Mediation

    West Kent Mediation is a free, professional, confidential and impartial mediation service to support you in resolving conflict and the breakdown of relationships between individuals, organisations and groups in the West Kent area. We are an independent charity offering guidance to Listen Talk Resolve in neighbour and community disputes, parent and teenager, homeless disputes, schools and much more.

    www.wkm.org.uk 

  • CrimeStoppers

    CrimeStoppers are an independent charity that gives people the power to speak up and stop crime – 100% anonymously.

    Crime Stoppers share advice on how to protect the people you care about from crime so everyone can feel safe.

    www.crimestoppers.org.uk 

  • Citizens Advice

    The Citizens Advice Bureau aims to provide free, independent, confidential, and impartial advice. This can be in any area of your life. The CAB wants to help with the problems people face. It also wants to improve the policies and practices that affect people’s lives.

    www.citizensadvice.org.uk 

  • Victim Support

    Kent Victim Support give confidential help to people who have been affected by crime in Kent. An independent charity who can be contacted for support regardless of whether you’ve contacted the police, and no matter how long ago the crime took place. You can also contact for support regardless of your immigration status in England and Wales.

    www.victimsupport.org.uk/resources/kent 

  • Rubicon Cares

    Free "Counselling for victims of crime" throughout Kent. This is a service for anyone that has been affected by crime.

    www.rubiconcares.org 

  • West Kent Mind

    West Kent Mind offers counselling, training, workshops and support for people with mental health problems in Sevenoaks, Tonbridge and Malling and Tunbridge Wells districts.

    www.westkentmind.org.uk 

  • We are with you

    Free, confidential counselling and cognitive behavioural therapy in Surrey and Kent and Medway.

    www.wearewithyou.org.uk 

  • Live Well

    Live Well Kent and Medway is a community mental health support service to help anyone 17+ years with everyday living, to keep active and healthy, and meet people.

    www.livewellkent.org.uk 

  • Change, Grow, Live

    Change, Grow, Live provide drug and alcohol treatment for adults in West Kent (Dartford, Gravesham and Swanley, Maidstone, Sevenoaks, Tunbridge Wells and Tonbridge and Malling).

    www.changegrowlive.org 

 If you are unable to access these support services or need a more tailored approach, please speak to your ASB case officer.