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    From Friday 3 December, we're contacting all residents to make sure the details we hold on our systems are up to date and accurate. We call this the West Kent census.

    You’ll receive a form to complete by either post or email, with a copy of the details we currently hold about you and your household. We’ll ask you to let us know they are accurate or update them if they’re not. If we have any questions after you send back the updated information, we will get in touch again.

    As well as all the usual details such as phone number and household members, we will also ask some other questions related to equality and diversity (gender, ethnicity etc). All our questions comply with the Data Protection Act 2018.

    Please complete this as quickly as you can – all surveys returned to us by Friday 17 December will be entered into a prize draw to win one of ten £100 Love2Shop vouchers.

    If you have any questions, please read the frequently asked questions sheet that will be sent alongside your form, call 0800 197 0097 (freephone), or email

    Ground-breaking moment for Faversham Lakes

    We recently attended a ground-breaking ceremony for the start of works on the second phase of 65 social rent and shared ownership homes in Faversham.


    Coronavirus update

    Following yesterday’s announcement from the Prime Minister, we can confirm that all our services will be continuing as usual and in line with…