We take tenancy fraud seriously. 

Our tenancy fraud policy sets out our process for identifying and addressing tenancy fraud within our homes.

Here's what you need to know

What is tenancy fraud?

We define the below issues as tenancy fraud:

  • Obtaining a tenancy by deception.
  • Unauthorised subletting.
  • False Right to Buy, Right to Acquire, and shared ownership applications.

Examples of fraud

  • Subletting your home without permission.
  • Giving false information on your application.
  • Not living in your home as your main residence.
  • Passing your tenancy to someone without consent.

Why it matters

  • Tenancy fraud takes homes away from people who need them.
  • It can lead to legal action and losing your tenancy.

Your responsibilities

  • Live in your home as your main residence.
  • Provide accurate information when applying or updating details.
  • Tell us if your circumstances change.

How we act

  • We investigate suspected fraud thoroughly.
  • We work with local authorities and other agencies.
  • Proven fraud can result in eviction and prosecution.

How you can help

  • Report suspected tenancy fraud confidentially using our online form.
  • Contact us if you’re unsure about the rules.

Read the full tenancy fraud policy