We want to make it easy for applicants, tenants and staff to get advice on all the different housing options available to help our customers find the right solution.
Our Housing Options Policy details the housing options available to people who qualify for social housing, and the different ways that our existing residents, and those who are not yet our residents, can get the right home to meet their housing needs.
Here's what you need to know
What we offer
- Social Housing: Affordable rented homes for those in need.
- Shared Ownership: Part rent, part mortgage for first-time buyers.
- Mutual Exchange: Swap homes with another social housing tenant.
- Management Transfers: Move due to safety or exceptional circumstances.
Who can apply?
- People with a housing need (like overcrowding or medical reasons).
- Applicants must meet eligibility criteria and provide accurate information.
Our responsibilities
- Assess applications fairly and transparently.
- Prioritise based on need and local policies.
- Offer advice on all available housing options.
Your responsibilities
- Keep your details up to date.
- Respond promptly to offers and requests for information.
- Be honest about your circumstances—false information can lead to refusal.
Need help?
Contact us for advice on the best option for your situation. We can guide you through applications and eligibility checks.