Our Exclusion Policy sets out the circumstances in which we exclude applicants from being offered a West Kent home.
Here's what you need to know
When exclusion applies
We have the right to exclude applicants and nominees from our homes if they:
- pose a threat or nuisance to other tenants, our staff or others in the community
- owe us or another landlords' money from a previous tenancy and have not taken any positive and continued steps to clear the debt
- been evicted and/or taken to court previously by West Kent or any other landlord and have not changed their behaviour
- been excluded from a local authority housing register
- have needs that are too high for our highest support level of Emerald and/or supported homes.
Why we have this policy
- To protect communities and ensure fair access to housing.
- To prioritise applicants who meet responsibilities.
Our responsibilities
- Apply exclusions fairly and consistently.
- Inform you of the reason and your right to appeal.
- Review exclusions regularly.
Your responsibilities
- Be honest in your application.
- Clear any arrears or agree a repayment plan.
- Demonstrate positive behaviour and compliance with tenancy rules.
Need help?
Contact us if you think you may be excluded. We can advise on steps to resolve issues and reapply.