As a social housing provider and by working closely with members of the community, we have an obligation to safeguard adults at risk.
This policy sets out our responsibilities when dealing with a safeguarding concern for someone over 18.
Here's what you need to know
Our responsibilities
- Identify and respond to safeguarding concerns quickly.
- Work with local authorities and safeguarding boards.
- Train staff to recognise signs of abuse or neglect.
- Keep your information confidential and secure.
Your responsibilities
- Report concerns about your own safety or someone else’s.
- Share accurate information when asked for safeguarding purposes.
- Cooperate with investigations if needed.
Types of abuse we act on
- Physical, emotional or sexual abuse.
- Financial exploitation.
- Neglect or self-neglect.
- Discriminatory or institutional abuse.
How we support you
Listen and take concerns seriously.
Offer advice and referrals to specialist services.
Work with agencies to create a safety plan.
If you’re at risk
- Contact us immediately. Your safety is our priority.
- We can involve emergency services if necessary.