West Kent has a zero-tolerance policy to fraud and as a business is committed to preventing fraud and corruption from occurring and to developing an anti-fraud culture.

This policy sets out responsibilities with regard to fraud prevention, what to do if fraud is suspected and the action that will be taken by management. When a fraud takes place or a potential fraud is reported we have a Fraud Response Plan in place. This policy applies to all persons working for West Kent or on our behalf in any capacity.

Here's what you need to know

Our commitment

We work hard to prevent fraud and protect your community.

What is fraud 

Fraud is any dishonest act intended to gain an unfair advantage such as false claims or misuse of funds.

Zero tolerance

We do not tolerate fraud in any form. This includes staff, contractors, or residents.

Your role

  • Stay alert: If something seems suspicious, report it.
  • Be honest: Provide accurate information when applying for housing or services.

How to report

If you suspect fraud:

  • Contact us by phone or email.
  • Reports are confidential and taken seriously.
  • You can report suspected tenancy fraud using our online form.

Read the full Fraud policy