Tracy Allison, West Kent’s Chief Executive said, “Black History Month gives us an opportunity to celebrate the rich culture of our colleagues, residents, and communities. This year’s theme is ‘action, not words’, which resonates with me as I have been challenged over the last year to become more of an ally, both personally and professionally. Both the board and I are clear that we want to focus on taking action to make a difference on how we deliver our services and work together with residents to listen and act upon their feedback. Our work on this is being overseen by our equality, diversity, and inclusion (EDI) group made up of both staff and board members."

"The work of the EDI group has been at the forefront of change for West Kent, from changes to internal and external policies, through to understanding our diversity data better. This has been supported by our partnership with the Housing Diversity Network (HDN), who have helped us to analyse the DNA of West Kent from an EDI perspective. One key example of this would be our Resident’s Engagement Strategy, which is all about better understanding and celebrating the diversity of residents and using their feedback to tailor programmes fit for all. By working strategically through our EDI plans with HDN we are better able to tailor our services to staff, residents and communities to be more reflective of the society we would like to live in, rather than the one we currently are.” 

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!

 

West Kent retains G1/V2 rating from the Regulator of Social Housing

Following their annual stability check, the Regulator of Social Housing confirmed that West Kent has retained a G1/V2 grading.