You might remember we sent a census to every West Kent household earlier this year to make sure the details we hold on our systems are up to date and accurate.
We’re now working through this information and updating any changes. This means that we may contact you to double check anything we’re not sure about or need more information on, including and disabilities or medical conditions you’ve told us about.
We’ll always call from a West Kent number and will be able to confirm our identity to you.
If you’re still unsure, please do hang up and call us on our usual number, 01732 749400, and we’ll be able to confirm if it was West Kent staff member that called.
If you have any questions or further changes to your household, please email mytenancy@wkha.org.uk or call 01732 749400.