You might remember we sent a census to every West Kent household earlier this year to make sure the details we hold on our systems are up to date and accurate.

We’re now working through this information and updating any changes. This means that we may contact you to double check anything we’re not sure about or need more information on, including and disabilities or medical conditions you’ve told us about.

We’ll always call from a West Kent number and will be able to confirm our identity to you.

If you’re still unsure, please do hang up and call us on our usual number, 01732 749400, and we’ll be able to confirm if it was West Kent staff member that called.

If you have any questions or further changes to your household, please email mytenancy@wkha.org.uk or call 01732 749400.

Improving our services update - Issue 1

Welcome to the first edition of your voice, our action: improving our services. Over the coming months, we'll share updates on improvements we're making to our services, why we're making them, and how resident feedback is shaping our decisions. 

 

Progress continues at Mills Crescent

Work is continuing at Mills Crescent in Seal, where 13 new affordable homes for rent are being delivered to help meet local housing need.