We are aware of the ongoing water outage currently affecting households in Tunbridge Wells, Canterbury and the surrounding areas. We understand the inconvenience a water outage can cause and appreciate that this is not the level of service you expect to receive.

Available support

South East Water is working to fix the issue. In the meantime, bottled water is available at the following collection points:

  • Tunbridge Wells Rugby Football Club, St. Marks Recreation Ground, Tunbridge Wells TN2 5LS
  • Headcorn Aerodrome, Headcorn Aerodrome, Shenley Rd, Ashford TN27 9HX.

If you are unable to collect water yourself, South East Water may be able to arrange delivery to your home. For support, please contact them directly on 0800 952 4000. 

You can find out more about the outage and available support on South East Water's website.

Remember, if you have an emergency, contact our emergency line on 0800 169 1122.  

Your voice, Our action: helping a vulnerable resident stay warm at home

For our first Your voice, Our action story, we’re sharing how our tenancy sustainment team and partner organisations supported a vulnerable resident through a tough period

 

Residents get behind-the-scenes look at how Neighbourhood News is created

Earlier this month, some of our residents and staff travelled up to Leeds to visit Resource, the talented design agency behind our Neighbourhood News.