We are aware of the ongoing water outage currently affecting households in Tunbridge Wells, Canterbury and the surrounding areas. We understand the inconvenience a water outage can cause and appreciate that this is not the level of service you expect to receive.

Available support

South East Water is working to fix the issue. In the meantime, bottled water is available at the following collection points:

  • Tunbridge Wells Rugby Football Club, St. Marks Recreation Ground, Tunbridge Wells TN2 5LS
  • Headcorn Aerodrome, Headcorn Aerodrome, Shenley Rd, Ashford TN27 9HX.

If you are unable to collect water yourself, South East Water may be able to arrange delivery to your home. For support, please contact them directly on 0800 952 4000. 

You can find out more about the outage and available support on South East Water's website.

Remember, if you have an emergency, contact our emergency line on 0800 169 1122.  

Final chance to register for our StartUp programme

Ready to turn your idea into a business? We’ve partnered with Sevenoaks District Council to offer a free eight-week programme designed to turn your business ideas into reality.

 

HOUSE closed today

Due to unforeseen circumstances and complications following the recent weather, HOUSE, our youth drop-in centre in Edenbridge, will be closed tonight (Tuesday, 6 January 2026).