We are aware of the ongoing water outage currently affecting households in Tunbridge Wells and the surrounding areas. We understand the inconvenience a water outage can cause and appreciate that this is not the level of service you expect to receive.

Available support

South East Water is working to fix the issue. In the meantime, bottled water is available at the following collection points:

  • Tunbridge Wells Sports Centre, St John's Road, Royal Tunbridge Wells, TN4 9TX.
  • RCP Parking, Tunbridge Wells, TN2 5TP.
  • Odeon Cinema, Knights Way, Tunbridge Wells, TN2 3UW. 

If you are unable to collect water yourself, South East Water will arrange delivery to your home. For support, please contact them directly on 0800 952 4000. 

You can find out more about the outage and available support on South East Water's website.

Remember, if you have an emergency, contact our emergency line on 0800 169 1122.  

Help shape your community!

We're inviting residents to take part in our Community Strategy Consultation. This short survey is your chance to share your views on the challenges you and your community face, and what support you think is most needed.

 

Water outages in Kent

We're aware of the ongoing water outages across Kent. If you've been affected by this outage, South East Water can support you. Find out more in this article.