Our systems are having problems today, which is affecting our normal operations.

You may experience some delays with booked repair appointments today, and wait times on our phone lines may be longer than usual. 

Our team is doing everything possible to resolve the problem quickly. For now, we ask that you call only in emergencies. You can still:

Thank you for your patience and understanding. 

Your voice, Our action: Listening to feedback and making things clearer

For this month’s Your Voice, Our Action story, we’re sharing the positive outcome from changes to our service charges.

 

Keeping your home cool

Homes across Kent can heat up quickly during long sunny days. Here are some simple, practical ways to help keep you and your home cool during warmer weather.