Our systems are having problems today, which is affecting our normal operations.

You may experience some delays with booked repair appointments today, and wait times on our phone lines may be longer than usual. 

Our team is doing everything possible to resolve the problem quickly. For now, we ask that you call only in emergencies. You can still:

Thank you for your patience and understanding. 

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!

 

West Kent retains G1/V2 rating from the Regulator of Social Housing

Following their annual stability check, the Regulator of Social Housing confirmed that West Kent has retained a G1/V2 grading.