Our Autumn stakeholder news is available to download.

Stakeholder news logoThe latest issue features some of the work that we have been doing over the last six months, particularly in those areas where we have been working in partnership with other organisations.

Over the last six months, at West Kent we have reimagined how we can deliver our services and we have fast- tracked some of our existing plans to support our Covid response, in particular improving our customer experience and increasing resident involvement.

Our achievements so far in 2020, our new funding, and the ability to work in joint ventures mean we are now well placed to deliver our ambitious strategic plan.

Read the latest stakeholder news

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.