Our customer services team will not be available from 8am to 1pm tomorrow, 1 April 2025, due to staff training.
Our out of hours provider will take any emergency calls during this time. If you have an emergency, please call 0800 169 1122 as usual.
Find out more about STAIRs
The new Social Tenant Access to Information Requirements (STAIRs) give social housing tenants the right to access information about how their housing provider manages social housing.
Setting standards for how we work
We’ve published our new Professionalism Policy and Code of Conduct, setting out the standards residents can expect from people working for and representing West Kent.