Residents’ Annual Report 2020

2020 was a year like no other, but we did everything we could to maintain our services and deliver on our promises. 

If you would like to see a summary of our services and overall performance in 2020, read our Residents’ Annual Report. It provides a snapshot of our finances, complaints and safety information. It also outlines our community services and has case studies so you can see where West Kent services made a difference.

We are always looking to improve the report, so if you have feedback and would like to get involved in improving next year’s report, please email residentinvolvement@wkha.org.uk

Read the report here

Rural Housing Week – celebrating our commitment to new homes and communities

In recognition of Rural Housing Week (7-11 July), we’re highlighting our high quality and much needed homes in the small Kent village of Weald.

 

New survey provider

From Tuesday 1 July, an organisation called Acuity will be replacing Rant and Rave to deliver our transactional surveys.