Residents’ Annual Report 2020

2020 was a year like no other, but we did everything we could to maintain our services and deliver on our promises. 

If you would like to see a summary of our services and overall performance in 2020, read our Residents’ Annual Report. It provides a snapshot of our finances, complaints and safety information. It also outlines our community services and has case studies so you can see where West Kent services made a difference.

We are always looking to improve the report, so if you have feedback and would like to get involved in improving next year’s report, please email residentinvolvement@wkha.org.uk

Read the report here

Your voice, Our action: Restoring safety in Bishop’s Crescent

For this Your voice, Our action story, we’re highlighting how our teams worked closely with residents and partner organisations to tackle anti-social behaviour (ASB) and make the Bishop’s Crescent community feel safer

 

Become a Resident Board Member and help shape our services 

We’re recruiting Resident Board Members to join our Board and help shape services and influence decisions - ensuring our residents’ voices are represented at the highest level in West Kent.