Residents’ Annual Report 2020

2020 was a year like no other, but we did everything we could to maintain our services and deliver on our promises. 

If you would like to see a summary of our services and overall performance in 2020, read our Residents’ Annual Report. It provides a snapshot of our finances, complaints and safety information. It also outlines our community services and has case studies so you can see where West Kent services made a difference.

We are always looking to improve the report, so if you have feedback and would like to get involved in improving next year’s report, please email residentinvolvement@wkha.org.uk

Read the report here

Improving our services update - Issue 1

Welcome to the first edition of your voice, our action: improving our services. Over the coming months, we'll share updates on improvements we're making to our services, why we're making them, and how resident feedback is shaping our decisions. 

 

Progress continues at Mills Crescent

Work is continuing at Mills Crescent in Seal, where 13 new affordable homes for rent are being delivered to help meet local housing need.