The technology that supports RTS electricity meters will switch off from 30 June 2025. 

This will mean:

  • RTS meters will not know when to swap between peak and off-peak rates.
  • RTS meters may no longer work properly.
  • Heating and hot water supply may stop functioning as normal.

If your RTS meter is not replaced by a smart meter before 30 June 2025, then you will automatically be put on to a single rate tariff which could lead to your heating bill doubling.  

If you have an RTS electricity meter, your supplier will contact you to arrange an upgrade to a smart meter before the 30 June 2025 deadline. Please co-operate with your supplier to ensure your meter is upgraded before the switch off. 

For more information, please visit Ofgem’s website.

Electrical safety tests in your home

We’ve added a new page to our website to help you understand your electrical safety test and what to expect when we visit your home.

 

Your voice, Our action: Restoring safety in Bishop’s Crescent

For this Your voice, Our action story, we’re highlighting how our teams worked closely with residents and partner organisations to tackle anti-social behaviour (ASB) and make the Bishop’s Crescent community feel safer