The technology that supports RTS electricity meters will switch off from 30 June 2025. 

This will mean:

  • RTS meters will not know when to swap between peak and off-peak rates.
  • RTS meters may no longer work properly.
  • Heating and hot water supply may stop functioning as normal.

If your RTS meter is not replaced by a smart meter before 30 June 2025, then you will automatically be put on to a single rate tariff which could lead to your heating bill doubling.  

If you have an RTS electricity meter, your supplier will contact you to arrange an upgrade to a smart meter before the 30 June 2025 deadline. Please co-operate with your supplier to ensure your meter is upgraded before the switch off. 

For more information, please visit Ofgem’s website.

My West Kent portal unavailable until September 2025

My West Kent portal unavailable until September 2025

 

35 years of West Kent: Tracy's thoughts on West Kent's milestones and achievements over the last 35 years

As we reach the end of our 35 years of West Kent campaign, Tracy, Chief Executive at West Kent, shares her personal highlights and reflects on the key achievements which have allowed us to create spaces to live and give people space to grow.