The technology that supports RTS electricity meters will switch off from 30 June 2025. 

This will mean:

  • RTS meters will not know when to swap between peak and off-peak rates.
  • RTS meters may no longer work properly.
  • Heating and hot water supply may stop functioning as normal.

If your RTS meter is not replaced by a smart meter before 30 June 2025, then you will automatically be put on to a single rate tariff which could lead to your heating bill doubling.  

If you have an RTS electricity meter, your supplier will contact you to arrange an upgrade to a smart meter before the 30 June 2025 deadline. Please co-operate with your supplier to ensure your meter is upgraded before the switch off. 

For more information, please visit Ofgem’s website.

Welcome Ian, our new CEO

We’re pleased to welcome Ian Joynson as our new Chief Executive.  Over the next few months, you’ll see him visiting communities across Kent, chatting with residents, and listening to your ideas and experiences. Want to hear more from Ian himself? Watch his short video message.

 

Help shape your community!

We're inviting residents to take part in our Community Strategy Consultation. This short survey is your chance to share your views on the challenges you and your community face, and what support you think is most needed.