We've partnered with Better Housing Better Health (BHBH) to support you with your energy bills and keep you warm and safe in your home.

BHBH is a free service that helps keep homes warm and more affordable to live in. Their friendly advisers take the time to understand your situation and find practical ways to help, whether that’s lowering your energy bills, improving your home’s energy efficiency, or finding financial support.

Abigail Daniels, our Financial Inclusion Partnerships Manager, said: "This partnership will help us support vulnerable households facing fuel poverty — ensuring they have access to the resources, advice, and practical help they need to stay warm, safe, and financially resilient."

BHBH's support includes:
  • Help understanding and managing energy bills
  • Advice on improve home energy efficiency
  • Support with debt and applying for financial aid or grants
  • Guidance on tackling damp, mould and condensation
  • Fire safety and carbon monoxide advice
  • Guidance on smart meters
  • Home visits if you need extra support
  • Referrals to other local services.

Call BHBH's free advice line on 0800 107 0044 or visit www.bhbh.org.uk to find out more.

Electrical safety tests in your home

We’ve added a new page to our website to help you understand your electrical safety test and what to expect when we visit your home.

 

Your voice, Our action: Restoring safety in Bishop’s Crescent

For this Your voice, Our action story, we’re highlighting how our teams worked closely with residents and partner organisations to tackle anti-social behaviour (ASB) and make the Bishop’s Crescent community feel safer