We’ve strengthened our welfare benefits service to make sure you receive the right support at the right time.
Our team will focus on helping residents more quickly with urgent income issues, while also offering dedicated specialist advice for more complex disability-related benefits.
How this helps you
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Quicker help with urgent claims and income issues
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Support with Universal Credit, Discretionary Housing Payments (DHPs), Housing benefit and other income-related queries.
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Specialist support for disability benefits
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Expert guidance with Personal Independence Payment (PIP), Attendance Allowance and Limited Capability for Work-Related Activity (LCWRA).
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Continuous help when things get complex
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You’ll receive consistent support throughout Mandatory Reconsiderations, appeals and tribunal processes.
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Faster overall response times
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Helping you get the financial support you need as soon as possible.
Our goal is to make our service easier to access, more responsive and tailored to your situation.
If you need help, please contact customer services and request a referral to our welfare benefits team.
Call us on 01732 749400 or 0800 169 1122 (freephone), or email help@wkha.org.uk