We are currently making some updates to our systems, which we expect to be completed by Friday 28 October. Until then, your rent account will be showing the balance as of Thursday 12 October.

Any payments you have made in the last few days have been received by us and are due to be added to your account. If you would like us to confirm a payment, please email help@wkha.org.uk or call 01732 749400 and we’ll be happy to help.

You can still pay your rent by Direct Debit, by using our online system, www.westkent.org/payrent or by calling our 24-hour automated payment line, 01732 749442.

We’re still available to provide support if you’re struggling to pay your rent or other bills, visit www.westkent.org/helpforyou

Thank you for your patience.

 

Your voice, Our action: helping a vulnerable resident stay warm at home

For our first Your voice, Our action story, we’re sharing how our tenancy sustainment team and partner organisations supported a vulnerable resident through a tough period

 

Residents get behind-the-scenes look at how Neighbourhood News is created

Earlier this month, some of our residents and staff travelled up to Leeds to visit Resource, the talented design agency behind our Neighbourhood News.