Following feedback from our residents, we’re prioritising door and window replacements in our homes.

Some of our homes have doors and windows that although are still working, aren’t at their best. We’ve taken feedback on board and are now changing our ‘just in time’ approach (replacing them when they are no longer fit for purpose), to replacing them before they reach the end of their lifespan. We’re planning to replace 220 windows and 191 external doors in 2023, up 59% on last year. Photo of a house

We are mindful of the cost of living and how doors and windows can cause higher energy bills. So, we’re prioritising replacements in homes where residents are claiming benefits and we know the energy efficiency rating is low.

My West Kent portal unavailable until September 2025

My West Kent portal unavailable until September 2025

 

35 years of West Kent: Tracy's thoughts on West Kent's milestones and achievements over the last 35 years

As we reach the end of our 35 years of West Kent campaign, Tracy, Chief Executive at West Kent, shares her personal highlights and reflects on the key achievements which have allowed us to create spaces to live and give people space to grow.