Due to scheduled staff training today, 24 July 2025, our customer services team will be operating with a reduced number of team members. This means our response times may be longer than usual. 

Please only call customer services if your query is urgent or an emergency. 

Normal service will resume tomorrow, Friday 25 July.

Thank you for your understanding.

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!

 

West Kent retains G1/V2 rating from the Regulator of Social Housing

Following their annual stability check, the Regulator of Social Housing confirmed that West Kent has retained a G1/V2 grading.