Due to scheduled staff training today, 24 July 2025, our customer services team will be operating with a reduced number of team members. This means our response times may be longer than usual.
Please only call customer services if your query is urgent or an emergency.
Normal service will resume tomorrow, Friday 25 July.
Thank you for your understanding.
We're inviting residents to take part in our Community Strategy Consultation. This short survey is your chance to share your views on the challenges you and your community face, and what support you think is most needed.
We're aware of the ongoing water outages across Kent. If you've been affected by this outage, South East Water can support you. Find out more in this article.