From Monday 12 July to Friday 27 August, our customer service phone line will only be open to take calls between 8am to 4pm.

Our out of hours number, 0800 1691122 will still be available for emergencies. For anything that isn't urgent, you can also contact us by:

Our annual reports and accounts: Investing in homes, supporting communities 

We’ve published our annual report and accounts for 2024/25 and it reflects a year of meaningful progress, shaped by our commitment to putting residents first. 

 

West Kent Housing Association announces CEO successor

Following the announcement in April that our CEO Tracy Allison was planning to retire we’re pleased to share that Ian Joynson has been appointed as the next Chief Executive of West Kent Housing Association, joining in early 2026.