All our services will be continuing as usual and in line with government guidance.
Our staff are well adapted to working safely in homes and we ask residents to help us with this by ventilating their homes before we arrive, wearing a mask while we are there, staying in another room if we are carrying out a repair, and cancelling appointments if anyone has symptoms. For more information about how we're working safely in your home, please visit our repairs page.
Appointments to view homes, with our allocations or home ownership team, will go ahead as planned.
We may need to cancel repairs last minute if we experience high levels of staff absence, but we will always prioritise urgent repairs and emergencies.
Thank you for your ongoing support and patience.