On Thursday 31 October, our main phone number, 01732 749400 will not be available until 12 noon.

You may find what you need by using our customer self-help tool, but if not we'd love to hear from you using one of our other contact methods. Alternatively, you can still call us on 0800 169 1122. 

We'll post a message on our Facebook and Twitter pages when the number becomes available for use again. 

 

22 October 2019

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.