We will be closed from 3pm Tuesday 24 December and reopen at 8.45 on 2 January.
Please call 0800 1691122 if you have an emergency when we're closed.
Our Residents' Influence and Impact Report 2025/26
Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.
Complaints Performance and Service Improvement Report 2025/26
Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.