If you are experiencing financial difficulty due to coronavirus and worried about paying your rent, please talk to us. 

By keeping us up to date with your changing circumstances we can help you to manage your rent payable to us and other household bills. 

The Government has published some useful advice if you are self-employed, claiming benefits or needing to make a claim for benefits and statutory sick pay - www.gov.uk/government/news/coronavirus-support-for-employees-benefit-claimants-and-businesses

For more information about statutory sick pay please visit - www.gov.uk/statutory-sick-pay

For more information about making a new claim for universal credit please visit - www.gov.uk/universal-credit   

Citizens Advice:

Citizens Advice are continuing to provide advice with over the phone consultations. Their helpline number is 0300 3309001. This is open Monday to Friday between 10am-3pm. You can also visit their website www.citizensadvice.org.uk

 

If you have any concerns about coronavirus and its impact on you, there is more information here.

Complaints Performance and Service Improvement Report 2025/26

The Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.

 

Our Annual Report and Financial Statements 2025/26

Our Annual Report and Financial Statements explain how we have performed over the past year, how we have invested in homes and communities, and how we are planning for the future.