A statement from Tracy Allison, West Kent’s Chief Executive:

“We’re deeply saddened by the passing of Her Majesty Queen Elizabeth II. We send our condolences to the Royal Family at this difficult time.

We will not be posting on our social media channels or website for 48 hours to show our respects. All other services will continue as normal. We will share any changes to services to accommodate the Royal funeral in due course.”

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.