The resident scrutiny panel works independently to research a specific topic in depth to see if there are areas of improvement.
These improvements could result in money saved, services changed or training programmes introduced.
The panel has full meetings once every three months to look at how we are performing- they see information such as our complaints and repairs data. Based on what they see, they then choose an area to look at in more depth.
Some of the panel will then meet monthly to complete a review of this area. They will complete a report with recommendations on what needs to change and will meet with relevant staff to ensure this is put into action.
Past review reports