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    Responsible pet ownership

    In most cases you can keep a pet, but you must ask us for permission first. The number of pets you are allowed to keep depends on the size and type of your home. Different rules apply to our Kent Extra Care homes.

    Being a responsible pet owner means looking after your pet's health, making sure your pet is micro-chipped, exercising your dog, cleaning up after your pet at home and outside, and making sure your pet is not causing a nuisance to other residents. Our pets policy helps us deal with pet nuisance, cruelty or neglect effectively.



    For more information from recognised animal welfare organisations visit the following websites:

    • Control your dog

      You might have got used to your dog barking, but what about everyone else?

      Keep your dog on a lead if it has a habit of running off and make sure you clean up after it. If you have problems controlling your dog’s barking or whining talk to your local vet or animal welfare organisation.

    • Dog micro-chipping

      You must by law have your dog micro-chipped. From 6 April 2016 if your dog is found by the police or local authority not to have a microchip you will be given a short period of time to comply. If you don’t, you could face a fine of up to £500. Full details are available at Gov.UK

      We microchip dogs for free at our responsible dog roadshow events. Check out our events page to see when the next one is.

    • Problems with neighbours' animals

      We will record complaints of nuisance behaviour about a pet or other animal living at any property, whether permanently or temporarily, as an anti-social behaviour complaint.

      Suspected cruelty or neglect - including leaving animals tied up outside in hot weather without adequate food and water - should be reported in the first instance to the RSPCA who will need information about the animal.