Residents' Annual Report
The West Kent residents annual report provides an overview of our performance in relation to finance, complaints and safety. Residents have asked us to include information about our community services and case studies to show the difference they have made, so this has been added in too.
This year’s report also includes an introduction from Jason, an involved West Kent resident and member of our new scrutiny panel:
"Notwithstanding a difficult year for all of us, West Kent has continued to expand and develop in the pursuit of excellence. The opportunities for residents to be involved are also increasing. It is to West Kent’s credit that they seek the views of their residents and are open minded enough to listen and change where appropriate. West Kent is so much more than our landlord. "