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West Kent Housing Association secures long-term refinancing deal with NatWest to support growth and investment plans
We have agreed a significant refinancing deal with NatWest, strengthening our long-term financial position and supporting our ambitious plans to build and invest in more affordable homes across Kent over the coming years.
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Listening, learning, improving: Our 2024/25 Residents’ Influence and Impact Report
We’ve published our newly named and refreshed Residents’ Influence and Impact Report for 2024/25. The report reflects our commitment to putting residents first, and to building successful communities across Kent.
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We’ve been shortlisted for the Housing Provider of the Year award at The ASB Awards!
Our community safety team has achieved brilliant results over the past year, leading to us being shortlisted for the Housing Provider of the Year award at The ASB Awards!
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Our annual reports and accounts: Investing in homes, supporting communities
We’ve published our annual report and accounts for 2024/25 and it reflects a year of meaningful progress, shaped by our commitment to putting residents first.
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West Kent Housing Association announces CEO successor
Following the announcement in April that our CEO Tracy Allison was planning to retire we’re pleased to share that Ian Joynson has been appointed as the next Chief Executive of West Kent Housing Association, joining in early 2026.
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Complaints and service improvement report 2024/25
We want our customers to have a positive experience regardless of who they are, where they live or how and when they choose to interact with us. Our recently published Complaints and Service Improvement Report (2024/25) highlights how we’re using complaints to make change and improve our services.
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West Kent's Sean recognised at Kent Housing Group Excellence Awards
We are thrilled to share that Sean Richards, our Community Safety Manager, has been awarded Highly Commended in the Housing Professional Award category at this year’s Kent Housing Group Excellence Awards.
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UK Emergency Alert Test – Sunday 7 September at 3pm
At 3pm on Sunday 7 September 2025, every compatible mobile phone in the UK will receive a test alert from the government's Emergency Alerts system.
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Meet Iain, our resident ambassador
Iain has been a resident at West Kent for the last ten years and has recently joined as a resident ambassador. Find out more about why he wanted to get involved.
