We'll be closed on Friday 5 July for staff training. We will reopen after the weekend, on Monday 8 July at 8.45am. 

We'll be offering an emergency-only service during the closure. If you have an emergency, please call us on 0800 169 1122.
For any other repairs or enquiries, please use our tenant portal, My West Kent, or email help@wkha.org.uk and a member of the team will get back to you when we reopen. 

Our Residents' Influence and Impact Report 2025/26

Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.

 

Complaints Performance and Service Improvement Report 2025/26

Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.