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    We recognise that recent media coverage has highlighted the use of Reinforced Autoclaved Aerated Concrete (RAAC) and concerns around this, particularly in the construction of public buildings that were built between the 1950s and 1980s. Some of the recent coverage has questioned if this type of construction material has ever been used in council and social housing. 

    We take your safety in and around your home seriously and have consulted with our teams and external experts about RAAC. We have identified we will only need to survey an extremely low number of properties and do not expect to find our homes were built using this type of construction. The use of RAAC was mainly used in the construction of commercial buildings, such as schools and hospitals.  

    We are committed to ensuring that every resident is as safe as possible and have a plan in place to ensure that if anyone is potentially at risk of living in a home with RAAC they are contacted and supported as soon as possible. 

    If you have any concerns about RAAC in your home, please contact us. You can call us on 01732 749400 or 0800 169 1122 (freephone) between 8.45am and 4pm, Monday to Friday. Alternatively, you can email at 

    For other ways to contact us, please visit our ‘Contact Us’ page. 

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