From 22 September, you’ll no longer be able to access your current My West Kent online account.

You will still be able to make rent payments online, just visit westkent.org/payrent, or call our automated payment line, 01732 749442.

If you make a rent payment between 22 and 29 September, your payment may not show on your account until the following week.

A new and improved My West Kent tenant portal will be available to you from October 2023. We’ll send you an email with details of how to access the new My West Kent portal during the first two weeks of October.

 

Radio teleswitch service electricity meters are switching off

The technology that supports RTS electricity meters will switch off from 30 June 2025.

 

35 years of West Kent: Kevin shares how digital innovation allows us to deliver excellent services for our residents

In this video, Kevin shares his thoughts on our digital innovation and how it has improved the services we provide to our residents.