Tell us what you really think

We want our residents to be proud of the home and neighbourhood where they live.  

We’re reviewing our estate services, which includes grounds maintenance, communal area cleaning, window cleaning and bin store management. 

Our aim is to produce standards for each service, so you know for certain what work will be carried out, and when.  

To do this, we need to know what is important to you – what we do well, and what needs improving. We want as many of our residents to get involved to make sure the standards are representative and inclusive of as many of your views as possible.  

So, come along to one of our neighbourhood events and tell us what you think!  

  • Edenbridge (Eden Centre) - 3 April, 11am to 2pm. 
  • Deal (Mongeham Way) - 10 April, 12 noon to 3pm.
  • Tenterden (St Benets Way) – 16 April, 10am to 1pm.
  • Sevenoaks (Bat and Ball Centre) - 25 April, 11am to 2pm.
  • Ashford (Repton Park) - 8 May, 2.30pm to 4.30pm.
  • Cowden (Chantlers Mead) - 15 May, 10am to 12 noon.
  • Medway (Liberty Park) - 17 May, 10am to 1pm.
  • Maidstone (Otham estate) - 22 May, 10am to 12 noon.
  • Maidstone (Moorhen Road) - 22 May, 2pm to 4pm.
  • Swanley (Alexandra Suite) - 31 May, 11am to 2pm.
  • Tonbridge (Taylor Close) - 5 June, 10am to 12 noon.
  • Leigh (village green) - 12 June, 10am to 12 noon.
  • Ashford (Adams Drive) - 18 June, 10am to 12 noon.
  • Maidstone (Hadlow Close) - 20 June, 10am to 12 noon.
  • Sevenoaks (Hollybush Court) - 27 June, 10am to 12 noon.

If you can’t make one of the events, you can still give us your feedback by: 

  • Completing our online survey
  • Having a chat with us over the phone or face to face.

For more information about the consultation or any other resident involvement opportunities, visit the resident involvement page of our website. 

How our welfare benefits team unlocked much-needed financial support for a resident

Rebecca, one of our residents, was struggling with her finances and didn’t know about the different benefits she was entitled to. Our welfare benefits team stepped in to help Rebecca claim her pension credit and explore further benefits she had been missing out on.

 

Radio teleswitch service electricity meters are switching off

The technology that supports RTS electricity meters will switch off from 30 June 2025.